Dubai
Port and Customs
Vision
and Leadership
We will be a recognized model of excellence,
challenging traditional boundaries,
seizing opportunities, setting the
standard to become a renowned world
leader in providing innovative Customs
services. Providing world class services.
Mission
Statement
Our mission is to excel in serving
Dubai by delivering Customs services
of the highest and uncompromising
quality and value.
WE
ARE COMMITTED to protect Dubai’s
revenue by going beyond and above
assessing and collecting duties and
fees. We will control, regulate and
facilitate the movement of commodities
between Dubai and other nations. We
will seek new channel streams of revenues
depending on innovative and creative
service endeavours.
WE
ARE COMMITTED to provide the highest
quality of services to our customers.
We will exceed our customers’
expectations by providing friendly,
courteous, knowledgeable and prompt
service in all areas of our operations.
Through system-wide continuous improvement
in the quality of everything we do,
we will strengthen our leadership
position. Innovation, technology and
creativity are essential catalysts
for our competitive advantage.
WE
ARE COMMITTED to emphasise the importance
of our employees by providing an environment
where people realise their full potential,
where they feel good about their work,
are challenged and well trained, and
are able to grow both professionally
and personally, thereby maximising
their contributions. We seek productivity
through participation, teamwork and
accountability.
WE
ARE COMMITTED to conduct our operations
based on international provisions
implemented by the world Customs and
other international trade communities.
Our conduct accommodates recommendations
expressed by international institutions
which have regard to facilitating
legitimate trade. Integrity, competence,
and conformity with international
standards characterise our Customs
system.
WE
ARE COMMITTED to endeavour to be a
good citizen at all times by engaging
in activities that have a positive
social and economic impact on the
communities in which we work and the
world at large.
Functions
of Customs
Customs
is no longer a mere collector of duty
or inspector of cargo. Customs has
assumed new responsibilities that
are more significant from a traditional
perspective. It has expanded to include
the facilitation of trade while, at
the same time, Customs continues to
play a vital role in preventing the
entry of goods detrimental to the
United Arab Emirates society. One
of the greatest challenges of Dubai
Customs consists in balancing the
facilitation and the need for control.
-
Economic
Function: Regulate the flow of trade
into the business sector.
-
Financial
Function: Collect revenue.
-
Statistical
Function: Generate trade statistics
reports and analyses.
-
Social
Function: Regulate imports and exports
into and out of Dubai.
Customs
Policy pursued in UAE and particularly
in Dubai has been responsible for
elevating Dubai to its present status
of an international trading centre.
The role of Customs now covers economic,
social and statistical areas. Simply
stated, Dubai Customs plays a pivotal
role in border protection, trade administration
and revenue collection.
Collection
of Customs Duties
Customs is charged with assessing
and collecting duties imposed on imported
goods. Dubai levies a 4% duty on all
imported goods (50% on alcohol and
100% on Tobacco) unless they are exempted.
Provision
of complete information on trade
Statistics
Section collects and analyses information
on trade, import, import for re-export
and export. Trade and Customs statistics
are essential decision-making tools
in order:
-
in
to develop trade policies and agreements;
-
to
ensure the financial wealth of a
country
-
to
fund and resource government departments
Protection
of public health
This type of function is not related
to economic protection as much as
it is to controlling goods harmful
or potentially harmful to the individual
or environment. In fact, strict control
is imposed on foodstuffs, vaccines,
medicines, drugs and other similar
goods. Dubai Customs works in close
relationship with Dubai Municipality
and Ministry of Health.
Prohibition
or restriction of goods
Dubai Customs is also the first line
of defense against the importation
of harmful goods that affect individual
health, coherence of the society and
environment cleanliness.
Implementation
of regulations to control the flow
of foreign trade
The economic role of Customs due to
the liberalized and transparent policy,
has raised Dubai to an international
trade hub which now handles 70% of
UAE's non-oil trade.
The
simple and easy customs procedures
have facilitated smooth movements
of consignments in and out of the
country, affording international trade
remarkable incentives.
Excellent
infrastructure combined with high
level transport and communications
facilities and the absence of sales
taxes paved the way for non-oil trade
to grow.
Provision
of efficient import/export procedures
to trade community
The liberal economic policy regarding
customs operations brought about rapid
increase in the Emirates development
and trade.
The
policy regarding re-export is another
factor in the speedy development achieved
by the economy of Dubai. Traders could
import from low price sources and
keep the goods for a period of six
months paying only a deposit of 4%
until they find the most profitable
market to re-export their goods. The
deposit is then refunded on producing
proof of export.
The
transshipment facility, that enables
traders to transit their shipments
through Dubai without any hassles,
has also helped boost international
transactions, contributing to rapid
economic development.
Provision
of incentives to investment
One of the major objectives of trade
administration is to ensure that the
trade and commerce community receives
the support and is given the advantages
intended by a wide variety of trade
policy, legislation or agreements.
Above
all, the economic policy of keeping
tariff rates at low levels and the
setting up of free trade areas such
as free zones and duty-free areas
has provided substantial force to
accelerating the pace of growth of
foreign trade as well as industrial
development.
The
policy regarding the issue of industrial
licences to manufacturing industries
exempting them from customs duty,
forms another important contributing
factor to the economic role of customs
in the development of trade and commerce.
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